Fantastic 24/7 room service. Food good enough, not bad, not amazing, but all staff I met were really helpful, friendly and welcoming, from check in through to check out. 10 out of 10 for customer service. Easy 450m walk from terminal, very well signed.
John
2022年9月
The hotel is very close to Melbourne airport - can be walked in 5mins or have free shuttle bus. The rooms are big, comfortable, good desk, range of softness of pillows. Housekeeping does excellent job each day. Breakfast is excellent - good range, quality. Restaurant and bar open most of the day, room service all day. Rooms very quiet despite being right by busy airport. My window allowed me to watch planes land and take off - cool!! On onsite laundry I used which was really helpful with 2 weeks clothes! Huge washer and dryer - tokens from reception. Airport shops and cafes and restaurants all ~5-10mins walkable.
John
2023年9月
we received an message from Holiday Inn advising us of the complimentary airport shuttle which made our arrival so much simpler as soon as we had our bags we phoned the Holiday inn and soon the shuttle was at the airport picking us up and taking us to the hotel a much appreciated service after travelling 14 hours from Abu Dhabi to Melbourne - our room was large and spacious it had everything we needed and was clean - breakfast was exceptional with options to order eggs your way. Staff very attentive and nothing was too big of an issue - Reception staff very helpful with tips on how to get into the city. Will definitely staff here again and recommend to friends.
Denise
2023年9月
Courtesy bus to and from the airport 24 x 7 Efficient and helpful staff. Breakfast Buffett delicious and hot. Room service if required. Availability of a laundry. Clean room and bed. Lovely hot shower, lovely towels.
Pauline
2023年7月
Walking distance of arrivals/ departures or via the free transfer. Good quality rooms. We slept well as v tired. Excellent breakfast. Stored bags. Reasonable decor as now nearly 60 years old.
Martin
2023年9月
Room was good 😊We had an early flight so we didn’t get breakfast ! We had dinner and 10 stars to the chefs the steak was perfect 👏👏👏👏The bar staff lady we had was amazing 10 Stars to her two she was the beautiful Islander girl . Our reception lady was lovely :) Will not say the same about the male staff member !
Donna
2023年9月
We had a reasonably pleasant and spacious room that was great for a one-night stopover, after our flight, before we travelled back to regional Victoria. Although we could hear planes taking off and landing the sound was not too intrusive. All staff were efficient, friendly and helpful.
Carol
2023年7月
Excellent service at the breakfast buffet so friendly and nice to deal with Rooms clean and tidy great selection of shampoo/cond and hand wash smells amazing Also loved we couldn't hear the planes or traffic
Gary
2022年11月
Pickup was good Room good, although a biscuit with a cup of tea would have been good. Breakfast food was good but staff lacking a little
Lois
2023年9月
It was an all-round good experience. Smooth booking and checking in and out, quiet, clean and comfortable, a kettle in the room is always a plus and this hotel offers an especially good breakfast.
Irja
2023年8月